Terms

Scope
These terms and conditions apply to the contractual relationship between Autokoulu Safiiri Oy (hereinafter "Autokoulu") and its customer, the student (hereinafter "Student"), concerning the sale, purchase, order and delivery of driving instruction services and related services. The terms and conditions apply to orders for services placed on the Driving School's website, at its offices, or through other channels, where the Student is a consumer within the meaning of the Consumer Protection Act. The contractual relationship between the driving school and the Student begins when the driving school sends the Student an order confirmation by e-mail and the Student's login to the Student system.

These Terms and Conditions also apply to the contractual relationship between the Student's guardian or other person paying for the training and the Driving School, which is established when the said person, when registering for a course or placing an order, undertakes to pay the Driving School for the services ordered from him/her at the prices indicated at the time of the order, as well as other payments in accordance with these Terms and Conditions. However, the service ordered will only be provided to the Student indicated at the time of ordering the service. 

These terms and conditions shall not apply to the extent that they limit the Student's rights under mandatory law, or the Driving School's obligations under mandatory law. 

By registering for a course on the Autokoulu website, at the location, or through other channels, the Student accepts the payment obligation associated with the subscription, these Terms, and agrees to comply with the Terms in their entirety, while accepting the use of their personal data and cookies in accordance with Autokoulu's Privacy and Cookie Policy (epicautokoulu.fi/privacy).

If the Student's guardian or any other payer's data is provided in connection with registration, the Driving School will also process the personal data of the said payer and, where applicable, cookies in accordance with the said Privacy and Cookie Policy. It is the responsibility of the Student to inform his/her guardian, or other possible payer, of the aforementioned obligation to pay, of the acceptance of these Terms and Conditions, as well as of these Terms and Conditions before placing an order for services. A student who is a minor may not place an order until his or her guardian, or other payer, if any, has agreed to the service order, these Terms and Conditions, and the obligation to pay for the service order. 

The driving school reserves the right to update these Terms at any time. Orders are subject to the terms and conditions in force at the time of ordering. 

Provider and customer service

The contractual partner and service provider of the student is Autokoulu Safiiri Oy, a Finnish limited liability company registered in the Trade Register maintained by the Finnish Patent and Registration Office. Business ID 0536076-9, VAT number FI05360769, address Satamakatu 22, 20100 Turku, phone 010 524 5400, e-mail info@autokoulusafiiri.fi. 

The driving school's customer service is available at the above phone number and email address. In addition, each branch has a website kaupunki@autokoulusafiiri.fi, with more detailed contact details for each branch on its website. In addition to the above, customer service is available on the website via chat Mon-Fri 09-20, Sat-Sun 10-18. 

If you have any questions about driving school, please do not hesitate to contact our customer service. You can also contact your nearest branch, or your own instructor. 

For more detailed instructions on how to complete the course of your choice, please contact us via email at the start-up info, and visit www.autokoulusafiiri.fi/tervetuloa. Course content and up-to-date prices can be found on the websites of the offices at www.autokoulusafiiri.fi.  

Driving school supervisory authority
The driving school has a driving school licence for groups 1 and 2 in accordance with the Driving Licence Act.The supervising authority is the Finnish Transport and Communications Agency Traficom, postal address P.O.Box 00059 TRAFICOM, visiting address Kumpulantie 9, 00520 Helsinki, telephone number 029 534 5000.

Student

On the driving school's website, a service order can be placed by persons of full legal age who are 18 years of age or older, and by persons under 18 years of age who have the consent of their guardian for shopping and making a purchase/service order, and whose guardian has also read these Terms and Conditions, the service to be ordered, its price, and the payment terms. 

The student, and in the case of a minor, the student's guardian, must have a working e-mail address. Similarly, if a payer other than the Student or the Student's guardian has been designated, the payer must have given his/her express consent to the transaction and to the service order, and the payer must be familiar with these Terms and Conditions, the service to be ordered and its price and terms of payment. The person named as payer must be 18 years of age or older. By registering for the course, the Student confirms that he/she has obtained the above consents.  

Service order

The Student must provide correct information about him/herself and, in the case of a minor Student, about his/her guardian or other payer, if any, when ordering the service. To register for a course on the Driving School website, the Student must provide his/her name, personal identification number, street address, postal code, post office, municipality, telephone number, e-mail address, country of birth, native language, chosen payment method, and other information related to the order. If the payer is different from the Student (e.g. a guardian), the Student must also provide the name, personal identification number, street address, postal code, postal town, telephone number, e-mail address, chosen payment method, and other information required for the order. The payer can also be a company, in which case the form must also be filled in with the payer's business ID and contact person's details. Without the express consent of the guardian or other payer, such person's details may not be entered on the order form.  

By purchasing our service and accepting the terms and conditions, you consent to us asking you for feedback on your service experience after the service has been provided. You can only register for a promotional course 1 time per ID. The person filling in the data is responsible for the accuracy of the data and for the fact that he/she has the right to place an order binding on the person indicated as the payer. The student is responsible for the accuracy of the information provided (including the consent of the guardian) and is obliged to inform the driving school without delay of any changes to the information.

Once the order has been placed, the student will receive a confirmation message to the email address provided. The confirmation message will contain the user ID for the e-learning platform, as well as instructions on the progress of the studies. The service subscription includes the obligation to pay for the service ordered according to the prices indicated on the website at the time of the subscription. 

The consent given by the guardian of a minor Student to an order placed by the Student also includes consent that the Student and the Driving School may agree on additional tuition and other additional services not included in the original order, for which the Driving School is entitled to charge the Student (or the declared course payer) in accordance with the applicable price list. 

The driving school has the right to suspend lessons in the event of threatening or dangerous situations that may pose a risk to the company's staff, the Student, the safety of other road users or property. Such threatening situations may include, but are not limited to, intoxication, aggressive behaviour, or other similar behaviour that jeopardises the safety of the instructional situation. When instruction is suspended in such a situation, client access and service provision may also be suspended immediately and without notice. The student is not entitled to compensation or restitution if the service is interrupted in such a situation. In such cases, the Student also agrees to cooperate with the appropriate authorities, such as the police or road safety authorities, if necessary. The Service Provider has the right to make the Student's data available to the relevant authorities in order to take the necessary measures. 

Prices, service content and additional services

The contents and prices of the service or package of services ordered are indicated on the Autokoulu website by location. There may be differences in the services and prices offered by each location. In the case of a Student's order, the price list in force at the location where the Student is enrolled will always apply. The prices of the services do not include official fees for driving safety, additional driving lessons, cancellation fees, use of the vehicle for a renewal test, or other separate services. 

The fees for additional driving lessons and other special services, as well as the use of the driving school vehicle for the renewal test, are charged according to the current price list of the driving school.  

Any promotional prices do not apply to people who have already enrolled on a similar course before.

The driving school does not have the right to change the price of the ordered service package after the order has been placed. However, the Driving School is entitled to add to the prices the effect of any changes in the amount of taxes and other similar public charges or changes in the law immediately after the changes come into force. 

The driving school also has the right to change its price list at any time, in which case the price of an additional product (e.g. an additional driving lesson) not included in the service package ordered will also be determined according to the price list valid at the time of ordering, unless otherwise agreed.

If the Student wishes to change the service to another location, the School has the right to charge the Student for any difference in the price of the service packages between the different locations.  

If the Student is under 18 years of age, he/she confirms that he/she has obtained the consent of his/her guardian to agree and pay for the additional education/services when ordering the additional service. If the Student is under 18 years of age and a payer other than the Student is indicated when ordering the service, the person/company indicated as the payer undertakes to pay for any additional services ordered by the Student. The driving school is obliged to issue a certificate of tuition when the Student has paid the tuition fee in full and has completed the instruction included in the course. The Driving School is not liable for any increase in regulatory and other fees independent of it. The Student and the person/company named as the payer at the time of the order are jointly and severally liable for all contractual payment obligations to the Driving School. If the Student is a minor, the payer identified in the order is jointly and severally liable with the Student for all contractual payment obligations to the Driving School.

Other service-related measures required of the student

The service provider of the e-learning environment is Datadrivers Oy. Access to the e-learning environment requires that the Student has accepted Datadrivers Oy's terms of use for the services when registering (ordering the service).  

The student must have a valid driving licence before taking the theory test. For more information on driving licences and how to obtain a licence, please visit www.epicautokoulu.fi/ajokorttilupa.

Driving school limitation of liability

The driving school is not responsible for, or gives any guarantee that, after completing the course, the Student will pass the theory and/or driving tests included in the course, or any other examinations or tests. The e-learning environment and its contents are provided to the Student "as is" and "as available". The Driving School does not warrant that the above service will operate and be available without interruption, interruption, or error. The Student uses the aforementioned service at his/her own risk, and the Driving School is not responsible for the accuracy, reliability, errors, omissions, inaccuracies, or other defects in the aforementioned service or the information contained therein, or for any costs, damages, or losses that the Student may incur as a result of using the aforementioned service or the information contained therein. The services provided in the e-learning environment may contain links to the websites of other service providers or to other services. Driving School is not responsible for the content of such third party websites or services, or for the services provided by such third party websites or services. 

If the Student believes that the driving school has breached its obligations under the agreement, the Student must complain to the driving school immediately upon discovering the breach and give the driving school the opportunity to correct the error in any way it deems appropriate. The Student shall lose the right to claim a breach of contract if it is not claimed within a reasonable time and in any event no later than 14 days after the problem was discovered or should have been discovered by the Student. The Driving School shall not be liable for any indirect or consequential loss or damage caused by a fault or delay on the part of the Student. 

Payment methods and terms; penalties for late payment

Ordering a service from a driving school is subject to payment. The Student, and/or in the case of a minor Student, his/her guardian identified in the order, or any other person/company indicated as the payer, undertakes to pay to the Driving School or to whom the Driving School has assigned its rights to claim the price indicated for the service ordered.  

If the Student, or any other notified payer, fails to pay the School, the School has the right to stop providing services to the Student until the default is corrected. In addition, if the Student's chosen method of payment is Invoice, all payments to the Driving School must be made in full before the Student is allowed to take the driving test. 

The driving school is entitled to charge a reminder fee for late payments in accordance with the price list and the Act on the Recovery of Claims, as well as interest on arrears in accordance with the Interest Act. In the event that the Driving School is required to collect its debts, the Student (or other declared payer) is also obliged to reimburse the Driving School for the collection costs incurred. The Autochool is entitled to assign its contractual claims to a third party. Third party payment services have their own late payment and collection conditions, which will apply if a third party payment service is chosen. 

You can pay for the service, if the conditions are met, using the following payment methods: 

Invoice
Upon enrolment, the student can choose to pay the invoice in one or more monthly instalments. When paying by invoice, all invoice instalments must be paid in full before the student can take the driving test. Invoices for the course will be sent to the email address provided by the Student/other payer(s) upon confirmation of enrolment. 

Invoices can also be found in the Webauto system under the Student ID. If the Student/other potential payer wishes to receive a paper invoice, this must be indicated separately when ordering the service. A surcharge of €5 will be added to the invoice in the case of a paper invoice. 

Klarna
When registering, students can choose to pay using Klarna's flexible payment service. If Klarna is selected as the payment method, Epic Autokoulu will send a link to the payment page by SMS to the phone number provided by the Student/other potential payer. From the link, the Student/other potential payer can fill in the payer's details and choose whether to pay the course fee by invoice, online bank, debit card, or possibly split the payment into smaller monthly instalments. If Klarna is chosen as the payment method for the service subscription, the Student can complete the course before all the invoice instalments for the service have been paid in full.

Right of withdrawal and its limitations

The Student has the right under the Consumer Protection Act to cancel the contract and the order without cost within 14 days of the conclusion of the contract as described in these Terms.

Cancellation always applies to the entire subscription, including both the digital service content and driving lessons.

If the service ordered includes digitally delivered service content, after enrolment the Student will receive, at the email address provided, the user IDs for the learning environment, i.e. the Webauto, where the Student can complete online theory lessons, level tests, access learning materials and other course-related activities, according to the service package chosen. 

The Learning Environment is a digitally delivered service content, which starts to be produced when the Learner logs on to the Webauto. 

If the Student's enrolment has been confirmed and the Student has logged into the e-learning platform before the expiry of the 14-day period, this will be deemed to be the Student's express consent for the Driving School to start fulfilling the contract and delivering the order before the end of the cancellation period. Once the School has started to deliver the order, the Student has no further right of cancellation in respect of the services ordered. This limitation on the right of withdrawal applies to the subscription as a whole and includes any non-digital service content that may be included in the subscription, such as driving lessons.

In any case, the right of withdrawal expires 14 days after the conclusion of the contract. To exercise the right of withdrawal, please send an e-mail to: laskutus@epicautokoulu.fi

Duration and early termination of the contract

The contractual relationship between the driving school and the Student is valid for 12 months from the date of the conclusion of the contract or when the Student has completed the course he/she has ordered at the driving school, whichever is the earlier. The provision of digital service content to the Student shall end at the same time as the course itself, but no later than 12 months after enrolment.

At the end of the contractual relationship, the obligation of the Driving School to provide the ordered services to the Student ceases. The termination of the Contract does not relieve the School of any obligation to pay which arose before the termination of the Contract. While the Contract is in force, the Student may discontinue the course at any time by notifying the Driving School, but the Driving School shall have no obligation to refund any fees paid by the Student in the event of discontinuance. 

If the Driving School is unable to offer the course ordered by the Student during the term of the contract due to changes in legislation or other reasons beyond the control of the Driving School, which nevertheless have a material effect on the content and/or scope of the order, the Driving School has the right to terminate the contract during its term. The Driving School shall refund any fees paid to the extent that the Student has not used the service ordered. 

Transfer of contract

The Autodouge has the right to assign the Agreement and its rights and obligations under it to a third party in the event of a business sale or transfer, transfer of business, or other business arrangement. The Student shall not be entitled to assign the Agreement or any of its rights or obligations under the Agreement without the express consent of the Driving School. 

Overwhelming obstacle

The Driving School shall not be liable for any delay, omission or damage caused by circumstances beyond its reasonable control, unless otherwise required by applicable mandatory law. Such obstacles include, but are not limited to, labour disputes, epidemics, acts of war, natural conditions, traffic restrictions, traffic disruptions, and technical problems. If such a situation arises, the School will inform the Student. 

The main contractual obligations of the parties and the Student's liability for any damage caused

The driving school is obliged to provide the services ordered by the Student in a professional and careful manner, taking into account the provisions of these Conditions. 

Students must carefully follow the instructions given to them by the driving school and its staff, including those relating to simulator runs. If the Student fails to comply with the instructions, or if the Student otherwise intentionally or negligently causes damage to the School or its property, the Student shall be liable to pay compensation for the damage caused. The Pupil's duty of care is emphasised in driving situations where the teacher is not with the Pupil, such as when riding a motorcycle or moped, in which case the Pupil is the responsible driver. 

Attendance under the influence of any form of intoxicants is not permitted. If the Student is unwell, tired, or otherwise feels that there is any other circumstance that is negatively affecting his/her driving performance, the Instructor must be informed immediately. The driving school has the right to suspend the driving lesson if the instructor considers that the Student is not in sufficient driving condition. In such a situation, the suspended lesson will not be refunded to the Student and may result in the Student having to purchase additional lessons at a separate time in order to meet the compulsory tuition requirements.  

The Student acknowledges that in the event of damage to the vehicle used in the course of instruction due to the negligence or intentional fault of the Student (e.g. failure to follow instructions), the Driving School will be liable to pay at least the amount of the insurance excess (500€), but the Driving School's liability is not limited to the excess. In such cases, the Driving School may suffer damages for downtime, extra work and cancelled driving lessons, for example. 

The Student is therefore liable for any damage caused to the Driving School intentionally or through negligence. The amounts of the excess at the time of ordering are set out in the School's price list. The Driving School will use reasonable endeavours to limit the damage caused to it in these circumstances. 

Cancellation of driving hours

The student has the right to cancel the agreed driving lessons by 12:00 on the working day before the lesson (Mon-Fri). If the cancellation is made later, or if the Student does not show up for the agreed driving lesson, the driving school has the right to charge a fee for the unused driving lessons according to the price list. 

Cancellations must be notified to Epic Driving School Customer Service, or the Student's default instructor by verifiable means (email, phone call, or text message) as soon in advance as reasonably possible. 

Driving lessons should not be taken when you are ill. 

Against a medical certificate, the invoice for driving hours cancelled or not cancelled too late may be credited against the certificate submitted. The certificate must be submitted to the driving school within 14 days via the Security Mail service: www.turvaposti.fi/viesti/laskutus@epicautokoulu.fi  

The driving school has the right to change the instructor assigned to the driving lessons. The driving school also has the right to cancel the agreed driving lessons, for example due to illness or other compelling reasons, by informing the Student. If possible, the Student will be informed of cancellations as soon as possible. Instead of the driving lessons cancelled by the driving school, the Student will be given a new substitute driving lesson. In the event of cancellation, the driving school is under no obligation to waive any fees or refund any payments already made by the Student. 

In the event of instructor illness, if possible, the driving school will endeavour to replace the instructor assigned to the lesson in question. The driving school will inform the student of cancellations by e-mail, text message or telephone. 

Applicable law and disputes

These Terms and the contractual relationship are governed by Finnish law.